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At Queen Vegas, we prioritize your well-being and safety above all else. We understand that gaming should be a fun and enjoyable experience for everyone involved. To support you in achieving this goal, we've implemented various responsible gaming features.
Deposit Limits
You can set daily, weekly, or monthly deposit limits to control how much you spend on our platform. This limit will automatically be applied to prevent accidental overspending.
Betting/Wager Limit Tool
This feature allows you to cap your total bets or wagers over a specified time period, ensuring that you stay within your budget.
Loss Limit Tool
With this tool, you can set limits on the amount of money you can lose in a day, week, or month. Once reached, your account will temporarily be locked.
Session/Time Limit
Choose from automatic logout options after 15, 30, 45, or 60 minutes of play to help you maintain control over your gaming sessions.
Game Status Reminder
At set intervals (15, 30, 45, or 60 minutes), you'll receive popup notifications reminding you of the time spent playing games on our platform.
Cool-Off/Time-Out
For a period between 24 hours and six months, you can temporarily suspend your account without closing it. During this time, no new deposits will be allowed, but funds already in your account remain accessible.
Self-Exclusion
Choose to permanently or temporarily close your account (six months to permanent) for self-exclusion purposes, removing your access to our platform and preventing any further deposits.
Reality Check Reminder
Periodic reminders are available to help you stay aware of the time spent gaming on our site.
Withdrawal Lock
If you're concerned about problem gambling, this feature prevents cash withdrawals from your account temporarily.
Self-Assessment Test
An anonymous questionnaire is available for you to identify potential problem gaming patterns before they escalate.
At Queen Vegas, we take responsible gaming seriously and strive to provide a safe environment for all players. If you or someone you know needs assistance with managing their gaming habits, please don't hesitate to reach out to our dedicated support team for guidance and resources.
Accessing Responsible Gaming Tools
All responsible gaming features can be accessed through your account settings under the "Responsible Gaming" tab. You'll also find a comprehensive guide on how to use these tools within this section.
Additional Support Resources
For more information or if you need immediate assistance, please explore our detailed list of international and UK-specific support organizations below:
These organizations are readily accessible from the Responsible Gaming section of our website, providing direct links for quick access.
Promoting a Safe and Enjoyable Experience
At Queen Vegas, we believe that responsible gaming is essential to creating an enjoyable experience for all players. We're committed to providing the tools you need to maintain control over your gaming habits and ensure your overall well-being remains our top priority.
